Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order, respond to a survey, or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, and credit card information. This information is used by us for purposes of fulfilling your orders and also for marketing purposes. Your name, e-mail address, mailing address, phone number, and purchasing history are also provided to PADI Worldwide (“PADI”).

You may, however, visit our site anonymously without providing any personal information.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To improve our website - We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To improve customer service - Your information helps us to more effectively respond to your customer service requests and support needs.
  • To process transactions - Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To administer a contest, promotion, survey or other site feature.
  • To send periodic emails - The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
  • To provide purchase history information to PADI.

Note: If at any time any person would like to unsubscribe from receiving future emails that are not directly related to their order(s) from us, we include detailed unsubscribe instructions at the bottom of each email which is not directly related to an order from us.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enable the site to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service here

Do we disclose any information to outside parties?

We disclose your contact information and purchase history to PADI. Other than to PADI, we do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance

Because we value your privacy, we have taken the necessary precautions to comply with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at any time by logging into their control panel and going to the My Account page.

Childrens' Online Privacy Protection Act Compliance

We comply with the requirements of COPPA (Childrens’ Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

If you ever have any concerns about security, or think your account has been used maliciously, please contact us immediately.

Disclaimer of Liability.

PADI is providing the Store and its contents “AS-IS” and makes no representations or warranties of any kind with respect to the Store or its contents. PADI DISCLAIMS ALL SUCH PRODUCT REPRESENTATIONS AND WARRANTIES, INCLUDING FOR EXAMPLE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.

In addition, PADI does not represent or warrant that the information accessible via the Store is accurate, complete, or current. Price and availability information is subject to change without notice. In no event shall PADI be liable for any special incidental, indirect, or consequential damages of any kind, or any damages whatsoever resulting from loss of use, data, or profits, whether or not advised of the possibility of damage, and on any theory of liability, arising out of or in connection with the use or performance of this information. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states liability is limited to the fullest extent permitted by law.

We reserve the right to make changes to this policy. Any changes to this policy will be posted.